Water Utility Information


2017 Consumer Confidence Report

Oct. 2017 Water Rate Change

Frequently Asked Questions

2016 Consumer Confidence Report
Oct 2016 Water Rate Change
2015 Water Consumer Confidence Report
Oct. 2015 Water Rate Change
Wisconsin Public Service Commission Water Utility Rate File
Click here for general information on the Arlington Water Utility


Sewer Utility Information


MSA Professional Services 2010 Wisconsin Sewer Rate Study
Sewer Credit Policy


Billing
Water/Sewer bills are read quarterly the last week of March, June, September, and December. Payment is due in time to be processed by staff by the end of business on the due date (usually the 25th of the month). Anything after the office is closed for the day will be considered late and will receive late fees (this includes payments put in the night drop during business hours instead of brought into the office). The Public Service Commission (PSC) allows for 20 day notice to make payment, the Village of Arlington extends that time by up to 10 days for residents to make their payment.


How to make a payment:
Mail to P.O. Box 207, Arlington, WI 53911
Drop it off in our drop box located outside the front door at Village Hall (200 Commercial Street) anytime, or place it in the basket by the front desk during business hours. 
Sign up for direct pay.  Fill out the form at the bottom of this page and bring to the Village Hall.
Pay online by credit card
If you have a billing problem, please call 608-635-2474.  


ACH/EMAIL

The Village is now able to email quarterly water/sewer bills as well as ACH the payment from your account if you choose so you will never have to worry about late fees again. Please complete and return this form

Pay Online 
https://client.pointandpay.net/web/VillageofArlingtonClerkTreasurerWI
Your payment will be dated the date the Village receives notification of your payment.
Deferred Payment Agreement must be approved by the Village Clerk.
  
Disconnection/Reconnection Policy
The Village will only accept cash once you have received the 24-hour disconnect notice. Cash must be received in office for re-connection by 3:15 to get same day re-connection. Cash dropped off after 3:15 p.m. or in the night drop will be credited the next business day and water will be turned on as soon as Public Works is able.  Please make sure all faucets are turned off. Water will be turned on as soon as Public Works is able, any damage done would be your responsibility.


Residential Cross Connection - Brochure

A cross connection is a direct or potential connection between any part of the public water supply system and a source of contamination or pollution. An example of a cross connection would be a garden hose submerged in a source of contamination such as a swimming pool, car radiator, or other liquid. Other common cross-connections include dishwashers, toilets, pressure washers, boilers, pools, and lawn sprinkler systems.

The Village of Arlington, WI​

Water/Sewer Utilities